Welcome and Opening Keynote of the 2021 Cooperative IMPACT Conference, featuring messages from NCBA CLUSA’s Doug O’Brien and Alex Serrano; Paul Hazen, Executive Director of the U.S. Overseas Cooperative Development Council; Carla Decker, president and CEO of DC Credit Union and chair of NCBA CLUSA’s Board of Directors; and International Cooperative Alliance President Ariel Guarco.