Vice President, Member & Industry
National Information Solutions Cooperative
Susan Imm is the Vice President of Member & Industry for National Information Solutions Cooperative (NISC). NISC is a cutting-edge technology cooperative with more than 50 years of experience providing billing, accounting and engineering software solutions to its more than 840 members comprised of rural utilities, telecommunications companies, municipals and public power districts across all 50 states, American Samoa, Palau and Canada. With offices in Mandan, North Dakota; Lake Saint Louis, Missouri; Cedar Rapids, Iowa; Shawano, Wisconsin; Blacksburg, Virginia and Austin, Texas, NISC and its subsidiaries employ more than 1,300 highly-skilled individuals.
Imm has more than 25 years of experience in the utility, gas and water software industry. Her specialties include enterprise software solutions, meter data management, web-based customer service and complex billing. Prior to her role as Vice President, Imm led NISC’s utility sales team for six years, during which NISC grew significantly, adding an average of 20 new utility members per year and exceeding revenue targets. Imm holds a bachelor’s degree from Viterbo University and resides in Wausau, Wisconsin with her husband, Keith.